📋 Refund Policy

1. No Refund Policy

2. Why No Refunds?

• • Digital Products: Our interview question packs are delivered instantly and cannot be "returned"
• • Intellectual Property: Once downloaded, content cannot be un-downloaded or un-seen
• • Instant Access: Products are available immediately after purchase
• • Prevention of Abuse: Protects against unauthorized sharing and misuse

3. Before You Purchase

Please ensure you understand what you're purchasing before completing your order:

• • Review the product description and sample questions carefully
• • Check that the pack matches your interview preparation needs
• • Verify the question count and difficulty level
• • Ensure you have the necessary technical requirements for download

4. Technical Support

While we don't offer refunds, we do provide technical support for legitimate issues:

• • Download Issues: If you cannot access your purchased content
• • File Corruption: If downloaded files are damaged or unreadable
• • Missing Content: If the delivered content doesn't match the description
• • Payment Problems: If you were charged but didn't receive your product

5. How to Get Technical Support

For technical issues, please contact us with the following information:

1. Your order number or purchase email
2. Detailed description of the technical issue
3. Screenshots or error messages (if applicable)
4. Your contact information for follow-up

We will work to resolve legitimate technical issues within 48-72 hours.

6. Quality Assurance

We maintain high quality standards to minimize the need for refunds:

• • All content is reviewed by cybersecurity professionals
• • Sample questions are provided for preview
• • Clear product descriptions and specifications
• • Regular content updates and improvements

7. Contact Information

For technical support or questions about this policy:

📧 loghunter4@gmail.com

Response Time: Within 24-48 hours during business days

8. Policy Updates

We may update this refund policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Continued use of our services after changes means you accept the updated policy.