Privacy Policy

1. Introduction

CyberChronicles ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberchroniclesprep.com or use our cybersecurity services.

This policy is designed to comply with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, location
• Professional Information: Current role, experience level, skills, target job positions
• Service Inquiries: Information provided in our contact forms and service request forms
• Payment Information: Billing details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on site, download activities
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide cybersecurity interview questions, technical PDFs, and consultation services
• Communication: To respond to your inquiries and provide customer support
• Customization: To create personalized interview questions based on your profile
• Payment Processing: To process payments for our services
• Legal Compliance: To comply with applicable laws and regulations
• Website Improvement: To analyze usage patterns and improve our website and services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations (payment processors, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Personal information is stored in secure, encrypted databases
• Regular Audits: Periodic security assessments and updates
• Staff Training: Regular training on data protection and privacy practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Service Data: Retained for the duration of our business relationship and 3 years thereafter
• Marketing Data: Until you opt-out or request deletion
• Legal Requirements: As required by applicable laws and regulations
• Analytics Data: Aggregated and anonymized data may be retained longer for business analysis

7. Your Rights

Under Indian law, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your personal information for certain purposes
• Withdrawal of Consent: Withdraw consent for data processing where applicable

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve performance
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.